Using Yelp On-the-Go

Google My Business isn’t the only review site creating an app for busy business owners. With the new Yelp for Business Owners app, users can respond to reviews, check analytics and connect with customers even when they’re out of the office or away from a computer.

Browse through our guide and check out some of the helpful features the Yelp app provides. Then, download the app to create a 24/7 connection with your customers.

Once logged into the app, business owners have the ability to access and manage all business listings in one place. Clicking on the list icon in the top left corner of the home screen reveals all listings claimed under a Yelp for Business Owners account. This menu also showcases the “Preferences” settings, allowing users to enable push notifications to receive alerts when customers leave reviews.

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The app’s home screen gives users access to view insights, such as page views and customer leads (how many customers took action after looking at your profile).

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Users can also access reviews through the home screen, and respond to individual reviews instantly.

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Strengthening online relationships with consumers has been proven to increase sales and boost branding efforts. Apps like this give you the ability to manage your online presence anytime and anywhere, making it easier to build strong relationships. Take advantage of social media monitoring apps by downloading Yelp for Business Owners and the Google My Business app.

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