If your practice has a Facebook page, you may have noticed something new – a star rating.
Where do these star ratings come from?
According to TechCrunch, users have been able to rate businesses if they checked into their location using a mobile app. Now, if your page displays the star rating under your business name, users can rate your practice from their desktop.
So, what does this mean for your practice?
It means patients can express how they feel about you on the world’s largest social media site with just a click of their mouse. Here’s how you can get ahead of the trend:
- Ask patients to rate you on Facebook during their visit.
- Bring attention to the new rating system on your Facebook page and ask your fans to rate you.
It’s still unclear whether Facebook will allow users to hide the star rating, so err on the side of caution and start building a positive star rating now.