Why is my practice’s online reputation so important?

Consumers have used online reviews to select hotels and restaurants for years, and now they are reading online reviews before selecting a health care provider. That means monitoring the online reputation of your practice and physicians is more important than ever.

ImageSource: 2013 Local Consumer Review Survey

Make sure your practice and physicians maintain a positive online reputation by:
• Reviewing profiles on Foursquare, Google+ Local, Yelp and Vitals once a month
• Keeping track of online reviews Image
• Making changes to your practice based on online reviews
• Responding, when appropriate, to online reviews
• Contesting inaccurate reviews

If you have further questions or need help managing other aspects of your practice’s online reputation, please contact HCA Web Services.

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